astound.net trace route dump

I'm cancelling service, the shapers produce a nasty little lag effect by frequently shedding packets, though the speed tests to astound.net say the advertised 10megabits, the speedtests as close to me (Walnut crek CA) as texas and washington barely top 1-2 megabits. looks like this is bargain basement backbone.

traceroute to astound.net (64.79.201.139), 64 hops max, 40 byte packets
1 10.0.12.1 (10.0.12.1) 1.211 ms 0.925 ms 0.683 ms
2 astound-69-42-10-1.ca.astound.net (69.42.10.1) 21.377 ms 9.069 ms 12.245 ms
3 10.50.2.1 (10.50.2.1) 11.358 ms 8.369 ms 7.881 ms
4 66-162-144-9.static.twtelecom.net (66.162.144.9) 8.984 ms 8.853 ms 11.924 ms
5 66.162.128.22 (66.162.128.22) 30.957 ms 30.497 ms 27.770 ms
6 66.162.128.22 (66.162.128.22) 27.758 ms 28.606 ms 28.858 ms
7 po1-core1-tuk.wa.spry.com (64.79.223.10) 30.517 ms 29.560 ms 31.455 ms
8 v4-core0-tuk.wa.spry.com (64.79.223.30) 28.043 ms 30.867 ms 31.878 ms
9 64.79.201.139 (64.79.201.139) 31.647 ms 30.242 ms 27.496 ms